Hotel General Manager Job Responsibilities


A hotel general manager is responsible for supervising overall day to day activities of a hotel. These individuals do not only work towards just the outlook of the hotel but also its financial and budgeting accounting. In larger hotels, hotel general manager hold a more vital role and have to fulfill many job responsibilities but in slightly smaller hotels, the duties and responsibilities may vary. The following are some of the main hotel general manager job responsibilities.

Hotel General Manager Job Responsibilities

  • It is the job responsibility of a hotel general manager to plan and organise the accommodation and other hotel services such as catering etc.
  • Another responsibility of a hotel general manager is to promote and market the business in such a way that the reputation of the hotel is uplifted and maintained.
  • It is the responsibility of a hotel general manager to set the targets for the hotel to achieve and work towards achieving these goals and targets.
  • A hotel general manager is also responsible for managing budgets and financial plans. He/she must analyse the sales figures on a regular basis and devise various marketing and management services etc.
  • A hotel general manager is majorly responsible for ensuring the fact that the security of the hotel is not compromised and all the safety policies and norms are followed.
  • Another responsibility of a hotel general manager is to deal with suppliers and contractors for setting up deals etc.
  • He/she is responsible for meeting and greeting customers and ensuring that all the customers are satisfied with the services provided to them.
  • Recruiting, training and monitoring of the staff of the hotel is also one of the major responsibilities of a person working as a hotel general manager. He/she must remain in touch with all the departments and coordinate their activities.

Category: Management Job Responsibilities

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