Job Responsibilities of Client Service Executive


A client service executive is an individual who works as a direct contact with the client of the employer organization. They have to attend meetings with the clients and understand their needs. They are sometimes responsible for solving problems related to customer service and handling product training. A client service executive plays an important role in maintaining the relationship of the client along with the organization. An individual aspiring to work as a client service executive needs to possess excellent communication skills.  Mentioned below are the job responsibilities of a client service executive.

Job Responsibilities of Client Service Executive

  • A client service executive is responsible for establishing relationship with the clients of the company.
  • A client service executive is responsible for ensuring that the needs of the clients are met so that they are satisfied and leads to increase in the profit of the organization.
  • A client service executive is responsible for employing sales skills in order to achieve the sales target.
  • A client service executive is responsible for identifying as well developing sources in order to get more clients.
  • A client service executive is responsible for attending meeting s clients or interacting with them via telephone or written communication.
  • A client service executive is responsible for overcoming the resistance of the clients and their objections to products.
  • A client service executive is responsible for maintaining accurate data base about current as well as potential clients.
  • A client service executive is responsible for advising the higher management about the client needs.
  • A client service executive is responsible for taking enquiry details from client accurately.
  • A client service executive is responsible for preparing and providing weekly scheduled of planned activities.
  • A client service executive is responsible for streamlining business operations to reduce costs.

Category: Customer Service Job Responsibilities

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