Job Responsibilities of Floor Manager


A floor manager is an individual who has to work on the ground or store front and has to perform duties like meeting customers and overseeing the workflow of the employees. The specific job responsibilities of a floor manager vary from one industry type to another. A floor manager may work in the retail industry, television industry, IT industry, sales field etc. The job responsibilities of a floor manager are mentioned below.

Job Responsibilities of Floor Manager

  • A floor manager is responsible for managing the levels of stock and making important decisions about controlling the stock.
  • A floor manager is responsible for analyzing the sales figures and also predicting the volume of future sales in order to maximize profits.
  • A floor manager is responsible for merchandising the floor and creating effective displays that are eye catching.
  • A floor manager is responsible for ensuring that the products are priced accurately and well ticketed.
  • A floor manager is responsible for ensuring that the customers receive service properly.
  • A floor manager is responsible for recording sales figures and analyzing data and forward planning.
  • A floor manager is responsible for dealing and solving staffing issues.
  • A floor manager is responsible for conducting interview of prospective staff and recruiting them if they seem to be capable.
  • A floor manager is responsible for conducting appraisals and reviewing the performance of the staff.
  • A floor manager is responsible for safety procedures are followed on floor.
  • A floor manager is sometimes responsible for resolving legal and security issues.
  • A floor manager working in the retail sector is also responsible for responding to customer complaint and trying to solve them.
  • A floor manager is responsible for identifying and resolving urgent issues.
  • A floor manager is responsible for updating business performance of colleagues.

Category: Management Job Responsibilities

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