Sales Support Executive Job Responsibilities


Sales support executives are the main sources of contact between the clients of an organization. They answer queries, offer advice as well as introduce new products. They will administer as well as coordinate all duties and projects that came under the responsibility of the Sales Department. They will also provide support to the sales team. Various responsibilities of a sales support executive are given below:

Sales Support Executive Job Responsibilities

  • They help and support the Sales Team in their day to day activities
  • They attend all the incoming calls and coordinate and transfer them to the concerned person
  • They help to maintain a proper filing for all branch documentation
  • They even provide back-office support to the sales team
  • They serve as well as provide their support to existing customers as well as in establishing a new customer base.
  • They help in understanding the customer’s need and requirement and recommend a suitable advertising space and marketing channels.
  • They take the responsibility of maintaining the customer database
  • They help the sales team in the development of trade and commercial relationships
  • With the help of special tools they manage contracts and corporate /  trade information
  • They act as an intermediary with customers, business partners and third party suppliers / vendors
  • They help in the management of correspondence.
  • They also organize contacts between the sales team and their customers
  • They maintain and keep an up-to-date record of visits    as well as sales
  • They help to process all the invoices
  • They help in the preparation of  estimates and quotations for customers such as group requests
  • They help to draft tender documents and contracts
  • They compile sales report
  • They assist with Events and Marketing projects
  • They perform many other duties and responsibilities which may be assigned to them from time to time

Category: Sales Job Responsibilities

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