IT Technical Assistant Job Responsibilities


IT Technical Assistant is basically assigned the task of assisting the System Lead in designing and conceptualizing the process of smooth functioning of all the computer systems.

He is also required to help in keeping the computer peripherals intact and is involved in optimizing the use of various IT resources. IT Technical Assistant Job Responsibilities are mentioned below in detail.

IT Technical Assistant Job Responsibilities

  • IT Technical Assistant is required to install software programs/ applications and upgrade hardware solutions to facilitate the smooth functioning of the computer systems.
  • IT Technical Assistant needs to procure all the resources related to the computer systems. He has to configure, test, install, maintain and monitor all the software and hardware solutions.
  • IT Technical Assistant needs to trouble shoot problem areas and install rectified or updated solutions to the hardware and software programs.
  • IT Technical Assistant needs to train, assist and offer all the expertise to the operating team and end users and impart them with sound and intricate know how of the systems and solutions.
  • IT Technical Assistant is required to analyze and evaluate the reasons for hardware failure and initiate measures and methods to rectify the same.
  • IT Technical Assistant has to bring on board new hardware solutions which optimize the utility of the resources deployed in the project.
  • IT Technical Assistant needs to install new computers, if needed, to match the requirements of the project.
  • IT Technical Assistant needs to devise and implement disaster recovery plans.
  • IT Technical Assistant needs to install the systems which adhere to strict standard requirements and procedures and do not trespass the given legal parameters.
  • IT Technical Assistant needs to liaise with the team and coordinate with the clients to seek suggestions and use the valuable feedback to maintain highest standards of all technical aspects of the operating systems.
  • IT Technical Assistant needs to firmly ensure that the system is robust and not prone to threats and attacks.

Category: IT Job Responsibilities

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