Retail Store Manager Job Responsibilities


A retail store manager is an employee of a retail business who is hired to manage the activities of a retail store of that business entity.  Any person working at this job position must work in such a way that all the functions, operations and activities of the store are well coordinated and well managed. To achieve this, he/she may have to fulfil many job responsibilities such as handling staff, hiring staff members, looking into customer complaints and queries etc. The following are some of the major retail store manager job responsibilities.

Retail Store Manager Job Responsibilities

  • One of the major job responsibilities of a retail store manager is to assigning work to the employees and making sure that everyone is performing his/her duties properly.
  • Another major and most important responsibility of a retail store manager is to recruit and train the new staff members.
  • It is the responsibility of a retail store manager to make sure that the store is clean at all times and everything is in proper working condition. For this, he/she may need to hire technicians and professionals who can provide repair work services etc.
  • A retail store manager is also responsible for making sure that all the customers are satisfied. He/she must look into their complaints, queries and ensure that these are resolved.
  • Maintaining and reputation as well as the stability of the store are also a responsibility of a retail store manager.  He/she must ensure that all legal formalities are complied by and safety policies etc are being followed.
  • Another responsibility of a retail store manager is to determine the marketing strategy to improve store sales records etc.
  • It is the responsibility of a retail store manager to ensure that the merchandise is available and in inventory at all times.

Category: Management Job Responsibilities

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